Privacy Policy

Privacy Policy

Introduction

Welcome to https://tpo-roofing.storysurge.net (hereafter referred to as “TPO Roofing,” “we,” or “our”). We are committed to maintaining a transparent and secure online environment for our users while prioritizing the privacy and protection of your personal data. This Privacy Policy details how we collect, utilize, and safeguard information from our visitors, users, and customers in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s, Utah’s, Connecticut’s, Virginia’s, and South Africa’s respective privacy laws.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

  • Our official website at https://tpo-roofing.storysurge.net
  • All associated applications, software, and services provided by TPO Roofing
  • Any third-party platforms or services linked from our site, which have their own privacy policies that govern user data

Processing Activities

This policy outlines the ways in which we process personal data when you engage in the following activities:

  • Utilizing our applications and services as an authorized user
  • Visiting and interacting with any of our websites associated with this Privacy Policy
  • Subscribing to receive newsletters, emails, or other communications from us
  • Providing feedback or product reviews

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Income, investment portfolio (if shared), and banking information for financial services.
  • Purchase Information: Product/service purchases, order history, and purchase preferences.
  • Mobile Device Identifiers: Unique device identifiers and mobile app usage data to provide personalized experiences.
  • Location Data: Geographic location information when you interact with our geolocated services.
  • Feedback and Reviews: Comments, suggestions, and product ratings you choose to share.
  • Social Media Information: Details from social media platforms when users connect their accounts for seamless access.
  • Product Information: Product specifications, preferences, and interaction logs.

We obtain this data through direct user input, interactions with our services, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

TPO Roofing uses cookies to enhance your experience on our sites and for analytics purposes:

  • Strictly Necessary Cookies: Crucial for website functionality, ensuring secure login, and maintaining session continuity.
  • Preference Cookies: Remembering user preferences, language settings, and customization choices.
  • Analytics Cookies: Tracking site usage, gathering aggregate data, and enabling us to understand user behavior to improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when data is no longer needed for the original purpose, we securely delete or anonymize it to prevent re-identification.

Security Measures

TPO Roofing has implemented robust security measures to safeguard your personal data:

  • Employing industry-standard encryption protocols for secure communication.
  • Engaging reputable third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security practices to adapt to evolving threats.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  • Access and request copies of the personal data we hold about you.
  • Rectify any inaccurate or incomplete information.
  • Request erasure or deletion of your data when no longer necessary.
  • Restrict processing of your data under certain conditions.
  • Portability of data, allowing you to transfer your data to another controller.
  • Object to the processing of your data for specific purposes.
  • Enjoy non-discrimination in our decision-making processes related to your personal data.

To exercise any of these rights or have questions about your privacy, please contact our Data Privacy Officer using the details provided below. We will respond promptly and ensure your requests are handled securely.

Changes to Policy

TPO Roofing reserves the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any inquiries related to privacy, data requests, unsubscriptions, or feedback, please contact us:

  • Email: [email protected]
  • Mailing Address: TPO Roofing Privacy Team, [Address], [City, State, ZIP Code]

We appreciate your trust in our commitment to protecting your privacy.